All case studies
eCommerce · 2019

Nexus Parking Systems

Responsive eCommerce Website

A modern, modular site that lets customers find and reserve parking across Nexus locations throughout New Jersey—and manage monthly accounts online.

Industry: Parking & Transportation

Nexus Parking Systems — Responsive eCommerce Website

Challenge

DDA had designed the original Nexus site in 2009 with Flash-based navigation that browsers increasingly blocked. Google’s mobile-first indexing also penalized sites without smartphone-optimized layouts. Nexus needed a modern rebuild that could scale as new garages opened across New Jersey.

Solution

We delivered a clean responsive redesign with a scrollable location header, garage-level amenities and rates, monthly parking applications and payment forms, and clear customer-service pathways. Later work added the Parker AI chatbot for common questions with live-agent handoff.

Results

Nexus customers can navigate locations, manage monthly accounts, and get support on any device—while the site stays ready to grow as new garages come online.

Services used
Website Design and Development
Responsive Website Design
eCommerce
Online Forms
Usability Analysis

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